JetCat
Turbines | Why buy a
JetCat? |
BVM Visits JetCat
USA
BVM visits JetCat USA by Bob
Violett
Following our participation in the Dixie Jet Rally in St. George,
Utah. Tom Dodgen and I pointed the BVM "Road Show Rig" south to Augora Hills,
California; home of JetCat USA. This recently established company (September '01) functions as the
USA based distributor, repair and service facility for the very successful
"made in Germany" JetCat turbine engine. These engines have earned a reputation for great performance and
extreme reliability, so it is not surprising to find that the people and
facility are dedicated to the continued success of the product in the
U.S.A. It takes a certain passion
for "the hobby" to be successful in this specialty sector of the business.
Accordingly, Bob Wilcox and staff have established a very organized, efficient
and fully equipped operation that will instill confidence in any current or
future JetCat customer. During our two day visit, we witnessed that every
customer's inquiry was handled personally and promptly. The few engines that
were in for repair were turned around quickly and test run by Bob in his
totally instrumented test cell. I was fortunate to watch a complete rebuild of
an early vintage crashed engine and then see it perform to specs in the cell
before it was shipped to the customer the following day. My early
experience with the JPX engine servicing allowed me to appreciate the
simplicity of design that benefits the JetCat - a real credit to the German
engineers. The California U.S.A. facility has the personnel, the parts, special
tools and machinery to keep your engine in the air. JetCat (Germany) and JetCat USA operate under the strict standards
of ISO 9000. International Standards Organization 9000 is
a system that documents the manufacturing process and tolerances such that the
quality control of the end product is consistent and enduring. It is a
significant investment in time and money for a company to adopt the ISO system,
but, ultimately the customer and the company benefits from a more uniform
product. While Bob Wilcox and I
were engrossed in the internal workings of the P-80's and P-120's, Tom Dodgen
and Jason Somes were busy assembling a BVM Rafale B-O1, the soon-to-be JetCat
P-160 flight demonstration machine. It wasn't all work however, there was time to enjoy meals with
friends and jet flyers Bruce Faber, John Payne, Jason Somes and Bob's charming
wife Jan and daughter Leslie. Our visit
to JetCat USA was most pleasant and informative, and, after observing this
business "at work" it is easy to understand why JetCat enjoys such a high level
of customer satisfaction.
Bob's daughter Leslie
is a great help in the office between school semesters.
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A precision balancing
machine is an absolute essential item for most turbine
repairs.
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Justin handles the minute-to-minute business
items and gets some help from Dillon.
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High school student Spencer Klein works part
time on various electronic sub assemblies.
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Certain rebuild items require special
fixtures and an engine lathe.
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As a Result!
In-the-field repairs by
BVM
If you fly JetCat, you know that it is
rare to have an engine problem, but of course, all things mechanical and
electrical will need service at some point. Should this happen at an event that
we are attending, the BVM trailer will be equipped with some replacement parts
and installation items (see JetCat parts and
accessories). JetCat USA
and BVM want to keep you flying.
Bob Violett
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